Email Us
Questions, concerns and general assistance
1. How can I contact BulkMart customer service?
You can contact BulkMart by completing the contact form on this page or emailing contactus@bulkmart.ca.
2. How can I get help with an existing order?
Email your inquiry with your order number and a description of the issue so our team can review your request.
3. Can I contact BulkMart about wholesale pricing or bulk orders?
Yes. You can contact our team with questions about wholesale products, bulk quantities, pricing, and product availability.
4. How do I ask the status of my order?
For an existing order, you can login and check the status on the account page. Status is updated within the processing time mentioned on the product page, not before that.
5. How can I request a return or exchange?
Please review our Return & Refund Policy and email contactus@bulkmart.ca with your order number and concern.
6. Can I suggest a product or share feedback?
Yes. We welcome customer suggestions and feedback. You can submit your comments through our Give Us Feedback page.
7. How long does BulkMart take to respond?
Our team reviews inquiries and responds as soon as possible. Response times may vary depending on the nature of your request. The auto email response is sent with all the important information links.
