BulkMart is Proudly CANADIAN. OPEN to Businesses & Public both.

The usual processing time for orders is 2-4 business days. This time includes only the working business days and excludes any statutory holidays and Sundays. There might be delays for bulk orders or if you are placing the order with the item which is short in the market.

Shipping Cost & Timeframes:

• We ship across Canada. All Provinces and Territories are included. There could be some restricted items for “carrier package shipping” depending on your postal code like Temperature controlled ( Frozen, Refrigerated), too fragile (Glass), carbonated drinks (Soda drinks), chemicals. These DO NOT QUALIFY for expedited or priority carrier shipping Like Canada Post, UPS etc.
• Multiple shipping options are available depending on the size and weight of the order.
• The shipping cost is calculated based on your postal code, weight of the items and the delivery method you choose. Freight surcharges (for heavy or oversized items), location surcharges are added if they apply to your order. For any unavailable item, the shipping will be refunded on pro rata basis.
• The estimated shipping and processing timeline is visible at the checkout page before you place the order. The order will be processed according to the shipping method or service chosen and paid at the checkout page.

“Chocolate Shipping Disclaimer:

BulkMart does NOT recommend shipping chocolate products during the months of June, July, August, and September. If you must have chocolate shipped, we recommend choosing the fastest shipping method possible.

BulkMart CANNOT guarantee the prevention of melting chocolate products, regardless of the month or current temperature. Even if you follow our recommendation and choose the fastest shipping method, melting may still occur. Purchase at your own risk.

Should your chocolate arrive melted, they can often still be used.”

Please check or Help Center for Shipping Policy

Local Delivery Service: (For GTA & Surroundings)

• Free Delivery & Flat delivery both are available. Reach the minimum for Free Delivery or place the order with Flat delivery fee. (as per postal code)
• The order will be delivered within a week depending on the scheduled delivery day in your area.
• Delivery is only up to the main door, someone should be at the delivery address to receive and sign the paper.
• If you have any time constraints or receiving hours, mention as delivery instructions or add to order instructions.

Please check or Help Center for Local Delivery Policy 

Instore Pickup:

• You must receive the pickup confirmation email before coming to pickup the order.
• Follow the instructions & pickup timeline sent by email,
• Store timing and pickup timing is Different due to separate operations.
• After the order is Ready, order must be picked up within 3 days to avoid 10% delay pickup fee, we can only hold the items in your order up to 3 business days.

If you need the items same day, please check out in-store collection and shop in-store, depending on availability. As it is a walk-in store, Items / quantity cannot be reserved on phone.

Please check or Help Center for Pickup Policy

• Discounted Box Shipping: is NO specific timeline shipping, orders will be processed in que.
• Substitutions Policy: Orders containing non-food items may be processed with an alternate brand or pack size if the original is unavailable. If you prefer no substitutions, please specify this in the instruction box on the checkout page.
• Non-Returnable Items:
  Some products must be shipped in their original packaging. These items are not eligible for return or exchange, as their packaging cannot remain in resellable condition after shipping and transit.
• Availability & Pack Sizes: of confectionery items may vary, as many treats are seasonal or offered for a limited time.
• Market shortages can also affect availability: so while items may be listed online, supply is not always guaranteed at the time of fulfillment.
• Best Before Dates:
  Shipped products usually carry a Best Before date of 2–6 months or longer. We always aim to send the freshest stock available with the longest BB date possible. Confectionery has date as low as 2-3 weeks.
• Chocolate Shipping Disclaimer:
  BulkMart does not recommend shipping chocolate (snack or baking) during June–September, as melting may occur. If shipping is required, please choose the fastest method. We cannot guarantee prevention of melting at any time. Orders are at the buyer’s own risk. Melted chocolate may still be usable.
• Product Image Disclaimer:
  Product images are provided for illustrative purposes only and may not precisely represent the actual item. Items are being sold by the PRODUCT TITLE. Orders will be fulfilled using the most current packaging supplied by the manufacturer, which may differ from the images displayed.
• Product Description Disclaimer:
  Products are sold by their title, not by description. Images are enhanced to show the product and its use. While we strive to provide accurate details, manufacturers may update ingredients, sizes, or packaging without notice. Actual packaging may differ from what appears online — always read and follow labels, warnings, and directions before use. If you have a medical concern, consult your healthcare provider.
  For specific concerns, please contact the manufacturer directly.
  BulkMart.ca / BulkMart.us is not responsible for product inaccuracies or misstatements.